Alfasigma USA, Inc.

  • Pharmacies / Pharmaceuticals
4099 Highway 190 East Service Road
Covington, LA 70433
(985) 893-4097
(985) 893-6195 (fax)
  • Jobs

    Patient Service Representative
    Category: Administrative, Support & Clerical
    About this Job Alfasigma USA is seeking Patient Services Representatives (PSR) to support Brand Direct Health’s patients by providing exceptional customer service resulting in successful sales interactions.  ESSENTIAL FUNCTIONS:Achieves daily inbound and outbound call requirement based on team’s expectationHandles all calls in accordance with company standards – courteously and ...read more

    Contact

    Customer Service Representative
    Category: Administrative, Support & Clerical
    About this Job Alfasigma USA is seeking Customer Service Representatives (CSR) to support Brand Direct Health’s patients by providing exceptional quality service through effective verbal and written communication.  ESSENTIAL FUNCTIONS:Provides an elevated level of service that demonstrates a passion for excellenceAddresses customer inquiries accurately and efficientlyResearches and resolves ...read more

    Contact

    Team Lead
    Category: Administrative, Support & Clerical
    Alfasigma USA is seeking a Team Lead to support a team of patient services representatives by providing coaching and feedback to team members regularly to ensure a high customer focus in order to maximize the patient experience and drive targeted sales goals.   ESSENTIAL FUNCTIONS: Sets the standard for handling all calls in accordance with company standards courteously and ...read more

    Contact

    Quality Assurance / Trainer
    Category: Administrative, Support & Clerical
    Alfasigma USA is seeking a Quality Assurance (QA) / Trainer who will help to ensure a service oriented and professional working environment by monitoring the performance, efficiency and effectiveness of the customer service, training and quality assurance team ensuring all patient and customer needs are met.  Gathers, analyzes and reports on data that measures quality levels and translating such ...read more

    Contact

    Data Analyst
    Category: Administrative, Support & Clerical
    About this Job Alfasigma USA is seeking a Data Analyst who will provide expertise to acquire, manage, manipulate, and analyze data and reports. Focuses on data analysis, data capture, data reporting and day-to-day support of data systems. Makes decisions that have a moderate to high level of complexity, working on and leading projects and initiatives as requested.  ESSENTIAL ...read more

    Contact

    Customer Service Representative - Financial
    Category: Administrative, Support & Clerical
    About this Job Alfasigma USA is seeking Customer Service Representatives (CSR) to support Brand Direct Health’s patients by providing exceptional quality service through effective verbal and written communication.  ESSENTIAL FUNCTIONS:Provides an elevated level of service that demonstrates a passion for excellenceAddresses customer inquiries accurately and efficientlyResearches and resolves ...read more

    Contact

    Systems Liaison
    Category: Administrative, Support & Clerical
    About this Job Alfasigma USA is seeking a Systems Liaison who will be responsible for providing second level support to Brand Direct Health by assisting in isolating system problems and/or deficiencies, reporting, initiating tests, analyzing results and actively participating in investigating and analyzing system application needs. Makes decisions that have a moderate to high level of ...read more

    Contact

  • Whom to Contact